Recognizing that the health care field has undergone significant changes in recent years, Case Management Adherence Guide 2020 helps health care professionals gain and integrate skills and methods for even more comprehensive assessments of clients, families, or their support systems. The guide supports improvements in care planning, care coordination, and care transitions.

The guide is designed to help case management professionals achieve measureable outcomes with their interventions, rendering them more efficient, effective, and valuable to their employers, clients, and treatment teams. It provides readers with evidence-based assessment and intervention tools to improve patient treatment adherence. The tools found throughout the guide are in accordance with the standards set by the Case Management Society of America.

Dedicated chapters cover the challenges in today's health care system, the important role that case managers play in improving outcomes, care coordination, and strategies for improving treatment and medication adherence. Seventeen appendices provide tools and references for PREPARE, shared decision-making, emotional intelligence, the Morisky Medication Adherence Scale, STEPSforward, care transition, telehealth resources, and more.

Case Management Adherence Guide 2020 is an essential resource for future and practicing case management professionals.

About the Author

The Case Management Society of America (CMSA) is an international, nonprofit organization founded in 1990 dedicated to the support and development of the profession of case management through educational forums, networking opportunities, and legislative involvement. In nationally recognized innovation, CMSA developed the nationally recognized Standards of Practice for Case Management. This publication was released in early 1995, and is a forerunner in establishing formal, written standard of practice from a variety of disciplines. Through the support of a certification program, CMSA continues to enhance the level of case manager professionalism-furthering the development of a new, higher level of industry expertise.

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