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The objective of this Master’s thesis project was to provide comprehensive managerial implications that need to be thought over when constructing and distributing web surveys to collect international customer satisfaction information in a B2B environment. This project was conducted by means of qualitative research. Secondary research of academic- and other articles, was conducted on a particular set of topics pertaining to the research questions. From the knowledge and insight drawn from the secondary sources of research, primary research was initiated. This segment of the research was conducted with three open-ended interviews, where the literature review provided crucial elements to be discussed with the interviewees.
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An out-going, experienced IT service owner, who thrives on challenges and dynamic environments. Experience on working closely with customers and within production environments, as well as an intermediary between the two.
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- PublisherLAP LAMBERT Academic Publishing
- Publication date2012
- ISBN 10 3848490730
- ISBN 13 9783848490738
- BindingPaperback
- LanguageEnglish
- Number of pages96
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Collecting customer satisfaction data with web surveys
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LAP LAMBERT Academic Publishing Apr 2012, 2012
ISBN 10: 3848490730
ISBN 13: 9783848490738
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Taschenbuch. Condition: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -The objective of this Master s thesis project was to provide comprehensive managerial implications that need to be thought over when constructing and distributing web surveys to collect international customer satisfaction information in a B2B environment. This project was conducted by means of qualitative research. Secondary research of academic- and other articles, was conducted on a particular set of topics pertaining to the research questions. From the knowledge and insight drawn from the secondary sources of research, primary research was initiated. This segment of the research was conducted with three open-ended interviews, where the literature review provided crucial elements to be discussed with the interviewees. 96 pp. Englisch. Seller Inventory # 9783848490738
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Collecting customer satisfaction data with web surveys : Case study
Published by
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ISBN 10: 3848490730
ISBN 13: 9783848490738
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Taschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - The objective of this Master s thesis project was to provide comprehensive managerial implications that need to be thought over when constructing and distributing web surveys to collect international customer satisfaction information in a B2B environment. This project was conducted by means of qualitative research. Secondary research of academic- and other articles, was conducted on a particular set of topics pertaining to the research questions. From the knowledge and insight drawn from the secondary sources of research, primary research was initiated. This segment of the research was conducted with three open-ended interviews, where the literature review provided crucial elements to be discussed with the interviewees. Seller Inventory # 9783848490738
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Collecting customer satisfaction data with web surveys
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ISBN 13: 9783848490738
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Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Autor/Autorin: Vuorensola LauriAn out-going, experienced IT service owner, who thrives on challenges and dynamic environments. Experience on working closely with customers and within production environments, as well as an intermediary between the t. Seller Inventory # 5526666
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Collecting customer satisfaction data with web surveys
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LAP LAMBERT Academic Publishing Apr 2012, 2012
ISBN 10: 3848490730
ISBN 13: 9783848490738
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Taschenbuch. Condition: Neu. Neuware -The objective of this Master¿s thesis project was to provide comprehensive managerial implications that need to be thought over when constructing and distributing web surveys to collect international customer satisfaction information in a B2B environment. This project was conducted by means of qualitative research. Secondary research of academic- and other articles, was conducted on a particular set of topics pertaining to the research questions. From the knowledge and insight drawn from the secondary sources of research, primary research was initiated. This segment of the research was conducted with three open-ended interviews, where the literature review provided crucial elements to be discussed with the interviewees.Books on Demand GmbH, Überseering 33, 22297 Hamburg 96 pp. Englisch. Seller Inventory # 9783848490738
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Collecting customer satisfaction data with web surveys: Case study
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ISBN 10: 3848490730
ISBN 13: 9783848490738
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