Invited Talk.- New Requirements for Modelling How Humans Succeed and Fail in Complex Traffic Scenarios.- Human Factors in Healthcare Systems.- Integrating Collective Work Aspects in the Design Process: An Analysis Case Study of the Robotic Surgery Using Communication as a Sign of Fundamental Change.- Patient Reactions to Staff Apology after Adverse Event and Changes of Their Views in Four Year Interval.- A Cross-National Study on Healthcare Safety Climate and Staff Attitudes to Disclosing Adverse Events between China and Japan.- Pilot's Behaviour.- Cognitive Modelling of Pilot Errors and Error Recovery in Flight Management Tasks.- The Perseveration Syndrome in the Pilot's Activity: Guidelines and Cognitive Countermeasures.- Ergonomics and Safety Critical Systems.- First Experimentation of the ErgoPNets Method Using Dynamic Modeling to Communicate Usability Evaluation Results.- Contextual Inquiry in Signal Boxes of a Railway Organization.- Reducing Error in Safety Critical Health Care Delivery.
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