E-Government is a hot topic. The integration of Information and Communication Technologies into public service delivery offers a number of promising opportunities. This book refers to the benefits derived from ubiquitous access to and delivery of government services to citizens, business partners and employees. It analyses the concepts that are essential for successful implementation of e-Government, especially in developing countries.
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Kelvin Jospeh Bwalya and Steven Mutula, University of Kwazulu Natal, South Africa.
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