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The program that is revolutionizing high-end selling, by showing companies how to clone their top sales performers.
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The sales classic―updated with newcustomer-focused methodologies!
Thanks to the web, today’s customers are savvier and more results-oriented: they do theirhomework. Do it for them by communicating with them in the ways that work best for them,and you’ll find that doing so works best for you, too. When they know they’re being listenedto, they’ll listen back.
In CustomerCentric Selling, you’ll find practical, step-by-step tips on:
Michael T. Bosworth is a cofounder ofCustomerCentric Systems®, LLC. He has assistedclients in improving sales effectiveness andshaping customer experience since 1983. He livesin Del Mar, California.
John R. Holland is a cofounder of Customer-Centric Systems, LLC. In addition to the thoughtleadership that drives the CustomerCentric Sellingsales methodology, he provides sales and marketingguidance to a limited number of companies. Helives in Newton, Massachusetts.
Frank Visgatis is a cofounder of Customer-Centric Systems, LLC. He has trained thousandsof salespeople around the world. He lives inSutton, Massachusetts.
"About this title" may belong to another edition of this title.
Book Description Condition: Good. May have some shelf-wear due to normal use. Seller Inventory # 0KVBHV003IKZ
Book Description America Media International, 2004. Audio CD. Condition: Very Good. Great condition with minimal wear, aging, or shelf wear. Seller Inventory # P021932378537