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Eighty general management-related issues, such as young managers, chronic e-mail disorder, humor at work, and stress, are addressed in this creative business handbook. Much like Chinese dim sum, where small helpings and variety are the rule, the chapters are bite-sized and differ in content but ultimately compliment one another. Whether looking for advice on devising new courses, increasing employee morale, or improving customer service, managers seeking exposure to a variety of ideas, techniques, and processes to help them navigate the ever-changing world of business will enjoy this balanced look at management.
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"Shall we get together for dim sum? Tapas? Sushi? Meze?" Many cultures, it seems, have the same concept: a range of dishes offered in small helpings, each with its individual taste, which taken as a whole make a substantial meal. This book, by a world-renowned business psychologist, offers 80 concise bites of management advice and wisdom. Just like dim sum dishes, each of the 80 chapters are different in content, but ultimately complement each other. Moreover, dim sum is a nourishing meal due to its variety. In the same way, managers need to be exposed to a variety of ideas, techniques and processes in order to handle the ever-changing work environment. Too much of anything is bad for you. Just as dim sum rejoices in variety and balance, this book argues the same must be true for managers in their approach to business.About the Author:
Adrian Furnham is Professor of Psychology at University College, London. He is recognised as one of the world’s leading researchers in business psychology and organizational behaviour. He acts as consultant to large companies. He has written 49 books (his last being Just for the Money) and contributes to the Daily Telegraph and Sunday Times.
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Book Description Marshall Cavendish Limited, 2007. Paperback. Condition: New. Seller Inventory # DADAX1904879942