How to Eat an Elephant: A Slice-by-Slice Guide to Total Quality Management - Softcover

Gilbert, John

Softcover

ISBN 10: 1903500117 ISBN 13: 9781903500118

Publisher: Liverpool Academic Press, 2004

Synopsis

The enormous challenge of implementing Total Quality Management -- the continuous improvement of all aspects of an organisation -- has been likened in scale to the task of eating an elephant. It cannot be done with one bite, but requires the elephant to be divided into digestible slices. So too with Total Quality Management: implementing improvement in any organisation requires a step-by-step (or slice-by-slice) approach. This easy to read, practical and entertaining book details some 96 topics, or 'slices', essential for the successful introduction and maintenance of Total Quality Management and a Total Quality Culture in any organisation. READERSHIP: Students and organisations practising or introducing total quality management.

About this edition

• Publisher: Liverpool Academic Press
• Publication date: 2004
• ISBN 10: 1903500117
• ISBN 13: 9781903500118
• Binding: Paperback
• Edition number: 3
• Number of pages: 228