Synopsis
The first edition of this popular book was enthusiastically received and critically acclaimed. It was the first UK published book on the use of counselling skills on the telephone, written by an author well-known for his direct and accessible style.
The second edition (unique for a book at this level) takes a look at research into counselling on the telephone, presents the story of a real-life agency and considers the impact of technology such as caller identification and freephone numbers on helping agencies.
Essentially this is a how-to-do-it book and Pete Sanders doesn't disappoint. A down to earth guide, it is packed with practical information for everyone with an interest in using counselling skills on the telephone - trainers, counsellors, volunteers and trainees. It is essential reading for anyone doing, or considering doing, telephone work.
"synopsis" may belong to another edition of this title.
Review
The reservation I have about Pete Sanders' book is that it says in a more succinct fashion everything I have been trying to impart in my Listening Skills Workshops these past years! Jan Korris M.E. Association Consultant
About the Author
Pete Sanders completed his full-time diploma in counselling at the University of Aston in 1974. He worked as a counsellor, trainer and supervisor in further education and private practice for over 25 years. Pete was the lead tutor in three BACP recognised training courses and was instrumental in the Trainer Accreditation Scheme. He has written, edited and/or contributed to over a dozen books on counselling and psychotherapy, specialising in person-centred therapy.
"About this title" may belong to another edition of this title.
Other Popular Editions of the Same Title
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Incomplete Guide to Using Counselling Skills on the Telephone (Incomplete Guides)
Seller: WeBuyBooks, Rossendale, LANCS, United Kingdom
Seller rating 5 out of 5 stars
Condition: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # wbs4239333682
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Incomplete Guide to Using Counselling Skills on the Telephone (Incomplete Guides)
Seller: WeBuyBooks, Rossendale, LANCS, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. Seller Inventory # wbs3386137948
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An Incomplete Guide to Using Counselling Skills on the Telephone
Seller: Anybook.com, Lincoln, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,500grams, ISBN:9781898059134. Seller Inventory # 5970164
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An Incomplete Guide to Using Counselling Skills on the Telephone
Seller: Anybook.com, Lincoln, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,500grams, ISBN:9781898059134. Seller Inventory # 5970369
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An Incomplete Guide to Using Counselling Skills on the Telephone
Seller: Anybook.com, Lincoln, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,500grams, ISBN:9781898059134. Seller Inventory # 5970165
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An Incomplete Guide to Using Counselling Skills on the Telephone
Seller: Anybook.com, Lincoln, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,500grams, ISBN:9781898059134. Seller Inventory # 5970166
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Incomplete Guide to Using Counselling Skills on the Telephone (Incomplete Guides)
Seller: Greener Books, London, United Kingdom
Seller rating 4 out of 5 stars
Hardcover. Condition: Used; Very Good. **SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! Greener Books. Seller Inventory # 4645138
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Incomplete Guide to Using Counselling Skills on the Telephone (Incomplete Guides)
Published by
PCCS Books, United Kingdom, Manchester, 1996
ISBN 10: 1898059136
ISBN 13: 9781898059134
Used
Paperback
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR002183125