Shows how to evaluate training in terms of reaction, behavior, learning, and results, and discusses specific case studies in business, government, and education
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In 1959 Donald Kirkpatrick developed a four-level model for evaluating training programmes. The "Kirkpatrick Model" has since become the most widely used approach to training evaluation in the corporate, government, and academic worlds. Now, for the first time, Kirkpatrick provides a comprehensive guide to his Four Level Model in "Evaluating Training Programmes", including detailed case studies of how the model is being successfully used in various types of programmes and institutions. Going beyong simple reaction questionnaires to rate training programmes, Kirkpatrick developed four areas on which to focus for a more comprehensive approach to evaluating reaction, learning, behaviour and results. "Evaluating Training Programmes" is a "how-to" book, designed for practitioners in the training field who plan, implement, and evaluate training programmes. The author supplements the book with numerous sample survey forms for each step of the process. For those new to training and development and those who have conducted many programmes, this is a handy reference that provides a proven model for increasing training effectiveness.
Donald L. Kirkpatrick is Professor Emeritus of the University of Wisconsin and a widely respected teacher, author, and consultant. He has over thirty years’ experience as Professor of Management at
the University of Wisconsin and has held professional training and human resource positions with International Minerals and Chemical Corporation and Bendix Corporation.
James D. Kirkpatrick has worked in the field of organizational development for over 15 years. He works for Corporate University Enterprise, Inc., as its Senior Consultant for Evaluation Services, where his main responsibility is the delivery of the Kirkpatrick Evaluation Certification Program to organizations and individuals. Prior to his new position, from 1997 to 2004, Jim was the Director of the Corporate University for First Indiana Bank in Indianapolis, where he was responsible for the bank’s Balanced Scorecard Management System, Leadership Development,Training, and the Career Development Program.
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