2nd revised edition explains how to maintain reliable customer service, deliver positive working relationships, solve problems and initiate and evaluate changes on a customer's behalf. Examples and case studies throughout. Also covers criteria for NVQ levels 2 and 3.
"synopsis" may belong to another edition of this title.
FREE shipping within United Kingdom
Destination, rates & speedsSeller: AwesomeBooks, Wallingford, United Kingdom
Paperback. Condition: Very Good. Delivering Customer Service: A Practical Guide to Managing Successful Customer Relationships (Business Basics) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9781857033540
Quantity: 1 available
Seller: Bahamut Media, Reading, United Kingdom
Paperback. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9781857033540
Quantity: 1 available
Seller: madelyns books, Suffolk, United Kingdom
Condition: Used: Like New. like new condition. unused. sent next working day from the u/k 0.0. Seller Inventory # 0312IOHOFEM
Quantity: 1 available