Power Platform and the AI Revolution: Explore modern AI services to develop apps, bots, and automation patterns to enhance customer experiences - Softcover

Guilmette, Aaron

Softcover

ISBN 10: 1835086365 ISBN 13: 9781835086360

Publisher: Packt Publishing, 2024

Synopsis

Unlock the untapped potential of ChatGPT, CoPilot, and Azure AI services by integrating them with the Microsoft Power Platform

Key Features

- Gain insights into the latest AI technologies and their business applications

- Use generative AI to build apps, workflows, and chatbots

- Learn how to integrate AI services to automate work and deliver apps for specific business needs

- Purchase of the print or Kindle book includes a free PDF eBook

Book Description

In this AI era, employing leading machine learning and AI models such as ChatGPT for responding to customer feedback and prototyping applications is crucial to drive business success in the competitive market. This book is an indispensable guide to integrating cutting-edge technology into business operations and leveraging AI to analyze sentiment at scale, helping free up valuable time to enhance customer relationships.

Immerse yourself in the future of AI-enabled application development by working with Power Automate, Power Apps, and the new Copilot Studio. With this book, you'll learn foundational AI concepts as you explore the extensive capabilities of the low-code Power Platform. You'll see how Microsoft's advanced machine learning technologies can streamline common business tasks such as extracting key data elements from customer documents, reviewing customer emails, and validating passports and drivers' licenses. The book also guides you in harnessing the power of generative AI to expedite tasks like creating executive summaries, building presentations, and analyzing resumes. You'll build apps using natural language prompting and see how ChatGPT can be used to power chatbots in your organization.

By the end of this book, you'll have charted your path to developing your own reusable AI automation patterns to propel your business operations into the future.

What you will learn

- Interact with ChatGPT using connectors and HTTP calls

- Train AI models to identify the key elements of documents

- Use generative AI to answer questions about organizational content

- Leverage AI image recognition services to describe pictures

- Use generative AI tools to help build workflows and apps

- Build chatbots using the new Copilot Studio

- Analyze customer feedback using AI sentiment analysis tools such as AI Builder

Who this book is for

If you're interested in exploring the capabilities of modern AI technologies in the workplace, this book is for you. Specially tailored for IT professionals, developers, business leaders, human resources administrators, managers, and entrepreneurs-anyone aspiring to become a productivity rockstar will find this book helpful for extending their skill set through hands-on exercises. The content is beginner-friendly, assuming no knowledge of machine learning or artificial intelligence concepts, making it a perfect starting point for newcomers to the field.

About this title

About the Author

Aaron Guilmette is a Principal Architect at Planet Technologies, an award-winning Microsoft Partner focused on the Public Sector. As an author of over a dozen IT books, he specializes in identity, messaging, and automation technologies. Previous to Planet Technologies, Aaron was a Senior Program Manager for Microsoft focusing on Microsoft 365 Customer Experience. When he's not writing books or tools for his customers, Aaron can be found tinkering on cars.

Edition details

• Publisher: Packt Publishing
• Publication date: 2024
• Language: English
• ISBN 10: 1835086365
• ISBN 13: 9781835086360
• Binding: Paperback
• Number of pages: 356