The New Handshake focuses on resolving disputes arising from online transactions. This groundbreaking book proposes a design to provide fast and fair resolutions for low-dollar claims, such as those in most B2C transactions. This revolutionary system is designed to operate independently of the courts, thereby eliminating procedural complexities and choice of law concerns. It can be integrated directly into the websites and provides consumers with free access to remedies.
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Professor Amy J. Schmitz of Columbia, MO joined the University of Missouri School of Law faculty as the Elwood L. Thomas Missouri Endowed Professor of Law in 2016. She also serves on the Association of American Law Schools Executive Committee on Commercial and Related Consumer Law, and has been an Amici in several United Supreme Court cases involving arbitration. Colin Rule of San Jose, CA is Vice-President of Online Dispute Resolution at Tyler Technologies and in 2011 co-founded modria.com, an online dispute resolution service provider in Silicon Valley. He has worked in the dispute resolution field for more than 25 years as a mediator, trainer, and consultant.
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