In Control in an Age of Empowerment, Robert Simons explains how to give employees the freedom to innovate while protecting your firm from loose cannons. Using powerful examples, Simons shows how to apply four powerful management "levers" to balance autonomy with control: Traditional diagnostic control systems, Belief systems, Boundary systems, and Interactive control systems. Used in concert, these four levers give you the control you need - without sacrificing the creative thinking your company can't do without.
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Robert Simons is the Charles M. Williams Professor of Business Administration at Harvard Business School and chairman of Harvard's Advanced Management Program. His books include Levers of Organizational Design and Levers of Control.
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