In this unique business guide, the author extensively interviews the "fishmongers" at Pike Place--the legendary Seattle fish market--revealing the secrets of creating a successful work environment learned on the job at this successful business.
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Cyndi Crother is an assistant professor in the Industrial Technology Department at California Polytechnic State University, San Luis Obispo. For the past nine years, she has taught in the areas of quality assurance, corporate training, teambuilding, management presentations, and facilities management. As a student of organizational effectiveness and continuous improvement, Cyndi plans to write more books about different types of extraordinary organizations. She is currently working on two more business books and has started a consulting company called Guide to Greatness, working with organizations on change management, leadership development, and systems thinking.
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