A popular, entertaining, and insightful analysis of why some products satisfy customers while others only frustrate them.
B & W photographs and illustrations throughout.
"synopsis" may belong to another edition of this title.
"Norman... makes a strong case for the needlessness of badlyconceived and badly designed everyday objects... [T]his book mayherald the beginning of a change in user habits and expectations, achange that manufacturers would be obliged to respond to. Buttonpushers of the world, unite." Los Angeles Times --Los Angeles TimesFrom the Publisher:
This is the only updated edition, and the only one to include Don Norman's brand new introduction.
"About this title" may belong to another edition of this title.
Book Description Tantor Media Inc, 2011. Audio CD. Book Condition: Brand New. unabridged edition. 6.50x5.50x1.25 inches. In Stock. Bookseller Inventory # 1452604126