Effective Communication Skills for Doctors: A practical guide to clear communication within a hospital environment (BPP Learning Media) (Progressing Your Medical Career)

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9781445379562: Effective Communication Skills for Doctors: A practical guide to clear communication within a hospital environment (BPP Learning Media) (Progressing Your Medical Career)

Would you like to know how to improve your communication skills? Are you looking for a clearly written book which explores all aspects of effective medical communication? There is an urgent need to improve doctors' communication skills. Research has shown that poor communication can contribute to patient dissatisfaction, lack of compliance and increased medico-legal problems. Improved communication skills will impact positively on all of these areas. The last fifteen years have seen unprecedented changes in medicine and the role of doctors. Effective communication skills are vital to these new roles. But communication is not just related to personality. Skills can be learned which can make your communication more effective, and help you to improve your relationships with patients, their families and fellow doctors. This book shows how to learn those skills and outlines why we all need to communicate more effectively. Healthcare is increasingly a partnership. Change is happening at all levels, from government directives to patient expectations. Communication is a bridge between the wisdom of the past and the vision of the future. Readers of this book can also gain free access to an online module which upon successful completion can download a certificate for their portfolio of learning/Revalidation/CPD records. This easy-to-read guide will help medical students and doctors at all stages of their careers improve their communication within a hospital environment.

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This book is about the importance of the relationship between doctor and patient and the significance of effective communication within this relationship. It takes into account the psychosocial factors alongside the biomedical which is crucial in understanding the development of ill health, treatment pathways and recovery. The book assists doctors in a very practical way to consider and improve how they interact with patients. In my opinion this book is not only a must read for doctors but other health care disciplines. I would recommend this as an addition to traditional texts. -- The book starts with why communication skills are important to focus on; in explicating this the considerable literature on patient centred medicine, negative impact of undergraduate training in medicine on communication skills, and the recent Medical Leadership Competency Framework are cited. Also important are self awareness of the doctor, and the ability to manage the impact of emotions in day to day practice. The doctor's ability to manage emotions, theirs and their patients' in the therapeutic relationship, is linked to stress of doctors as well as the key to good medical practice. There are gems amongst the plethora of literature cited; one of these at the end of chapter one; "...we communicate naturally by being ourselves. We learn about ourselves in order to understand others" . This is a good reference book for GPs, Psychiatrists, trainees and trainers, and communication skills teachers in all areas of medicine. The latter chapters deal specifically with managing difficult situations, breaking bad news, life and death situations and managing aggressive patients. It is a book that can be used to develop the argument as to why do communication skills training, and how to do it. The evidence here is communication skills trainings are most effective if they are at least 3 days long, and are experiential. --Dr Jale Punter, Consultant Psychiatrist in Psychotherapy

About the Author:

Dr Teresa Parrott: graduated in medicine from Southampton University in 1987. She trained in Psychiatry, and became a member of the Royal College of Psychiatrists in 1992. She worked for two years in medium secure units, and completed an MSc in Forensic Mental Health at St George s in 2008. She saw patients for psychodynamic psychotherapy for four years under supervision. She attended an Experiential Analytical Group, and has undergone personal analytical psychotherapy. She currently works as a consultant psychiatrist in Scotland. Dr Graham Crook: qualified in medicine from Aberdeen University in 1979. He spent two years of his post-graduate training at the Royal Brompton Hospital in London and became a Consultant in General Medicine (1988) and Chest Medicine (1990). He was Officer Commanding the RAF Chest Unit from 1989 until 1993 and was Consultant Adviser in Chest Medicine to the Director General Medical Services (RAF). He left the RAF in 1993 and moved to Spain. He has always enjoyed teaching including MRCP, Respiratory Medicine and Aviation Medicine courses. He runs workshops in personal development and meditation.

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