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Corey Sandler is the author of more than 160 books on business, travel, and computer topics. He has served as the editor-in-chief of two national magazines and as a correspondent for the Associated Press and Gannett Newspapers. Janice Keefe is the co-author of 1001 Letters for All Occasions, Performance Appraisals That Work, and the Performance Appraisals Phrase Book.
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Book Description Adams Media/Viva Books, 2011. Softcover. Condition: New. First edition. Giving difficult news clearly and sensitively is no easy task. However, there are ways to say the right thing at the right time. 500 letters for Difficult Situations offers helpful templates for when you need to say something tactfully and gracefully. Inside, you?ll find letters to guide you through the most challenging communications, including how to: ? Express sympathy for the bereaved ? Explain why a relationship isn?t working ? Offer condolences for those who are going through a divorce ? Give a notice of termination from employment ? Reprimand an employee for poor performance 500 Letters for Difficult Situations ensures that you know what to say and how to say it. Contents: Part 1: Person to Person: Sympathy and Condolences ? Health Issues ? Final Arrangements ? Part 2: Family Affair: Family Matters ? Money and Possessions ? Part 3: Friends and Neighbours: Neighborhood Issues ? Helping Friends, About the Children ? Social Engagements ? Part 4: Personal Business: Money, Contracts, and Credit Cards ? Disputes and Complaints ? About the Service We Received ? About the Product ? Dealing with a Store ? Traveling About ? Landlords and Real Estate ? Part 5: Community Organizations: Membership matters and Events ? Fundraising, Donations, and Volunteers ? School Days ? Church Business ? Part 6: Politics and Government: Political Intrigue ? Government Affairs ? Part 7: Business: Dear Boss ? Employee to Employee ? Money Matters ? Customer Service ? Hiring and References ? Employee Affairs ? Workday Matters ? Firing Layoffs and Cutbacks. Printed Pages: 256. Seller Inventory # 21937
Book Description Adams Media, 2010. Paperback. Condition: New. Seller Inventory # DADAX1440500770
Book Description Adams Media, 2010. Condition: New. book. Seller Inventory # M1440500770
Book Description Adams Media Corporation, 2010. Paperback. Condition: New. Seller Inventory # mon0000134269
Book Description Adams Media, 2010. Paperback. Condition: New. Never used!. Seller Inventory # P111440500770
Book Description Condition: New. New. Seller Inventory # STRM-1440500770
Book Description Adams Media, 2010. Paperback. Condition: New. Ships with Tracking Number! INTERNATIONAL WORLDWIDE Shipping available. Buy with confidence, excellent customer service!. Seller Inventory # 1440500770n