Value Stream Maps from the Customer Perspective

0 avg rating
( 0 ratings by Goodreads )
 
9781439880555: Value Stream Maps from the Customer Perspective
View all copies of this ISBN edition:
 
 

This book provides practical guidance on how to develop Customer Viewpoint Maps. It provides examples of customer viewpoint maps, offers guidelines for working with customers to develop the map, and shows how the results interface with the traditional value stream map for the process. Helping readers leverage the investment their companies have already made in their value stream maps, the text supplies a fresh perspective on how to improve processes. The author illustrates the connections between the various processes that, until now, have been managed separately.

"synopsis" may belong to another edition of this title.

About the Author:

Don Johnston is the CEO of CAS Adaptive Solutions in Titusville, Florida.

"About this title" may belong to another edition of this title.

(No Available Copies)

Search Books:



Create a Want

If you know the book but cannot find it on AbeBooks, we can automatically search for it on your behalf as new inventory is added. If it is added to AbeBooks by one of our member booksellers, we will notify you!

Create a Want