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Telephone Courtesy and Customer Service (Crisp Fifty Minute Series) - Softcover

Finch, Lloyd C.

 
9781426018541: Telephone Courtesy and Customer Service (Crisp Fifty Minute Series)
Softcover
ISBN 10: 1426018541 ISBN 13: 9781426018541
Publisher: CRiSP, 2009
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We all depend on phones every day, and we each have different phone styles. But few people realize how essential proper telephone techniques are to business. The fact is: telephone skills are critical to quality customer service. Learn how to represent your company and satisfy the needs of customers at the same time through effective use of this important business tool.

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  • PublisherCRiSP
  • Publication date2009
  • ISBN 10 1426018541
  • ISBN 13 9781426018541
  • BindingPaperback
  • Edition number4
  • Number of pages114
  • Rating

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