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This new edition offers a concise overview of the key principles of information systems. Readers will gain knowledge of the IS discipline and the rapidly changing role of today's IS professional. This text is particularly suitable for shorter courses or those involving less detail while still requiring a comprehensive survey of the core concepts that make up modern information systems courses.
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Overview 1. An Introduction to Information Systems in Organisations 4 Technology 2. Hardware and Software 46 3. Organising Data and Information 104 4. Telecommunications, the Internet, Intranets and Extranets 134 Business Information Systems 5. Operational Systems 190 6. Management Information and Decision Support Systems 230 7. Knowledge Management and Specialised Information Systems 272 Systems Development 8. Systems Development 310 Information Systems in Business and Society 9. Security, Privacy and Ethical Issues in Information Systems 360
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