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Professional Front Office Management: Pearson New International Edition - Softcover

 
9781292026985: Professional Front Office Management: Pearson New International Edition
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Appropriate for the Front Office Operations or Front Desk Operations course in Hospitality Management departments.

 

The text details policies and procedures that address the department's critical role of serving guests, coordinating employee communication and utilizing technology to benefit guests, staff and owners.  The front office is the "hub" of the property's communications and operations systems and usually the first point of contact for a hotel guest.

"synopsis" may belong to another edition of this title.

  • PublisherPearson
  • Publication date2013
  • ISBN 10 1292026987
  • ISBN 13 9781292026985
  • BindingPaperback
  • Edition number1
  • Number of pages656
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9780131700697: Professional Front Office Management

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