About the Author:
Dr. Tim Porter-O Grady has been involved in health care for 44 years and has held roles from staff nurse to senior executive in a variety of health care settings. Tim is currently senior partner of an international healthcare consulting firm in Atlanta specialising in health futures, organisational innovation, conflict and change, as well as complex health service delivery models. He is noted for his work on shared governance models, clinical leadership, conflict, innovation, complex systems, and health futures. As associate professor and leadership scholar at Arizona State University, College of Nursing and Health Innovation, he has co-lead the implementation of the new Masters, PhD and DNP tracks in Health Innovation. He is also Clinical Professor and Leadership Scholar at the Ohio State University College of Nursing and is a member of the Dean s Advisory Board and an adjunct professor at Emory University, School Nursing, Atlanta, GA. Dr. Porter-O'Grady holds graduate degrees in clinical leadership, 2 earned doctorates; one in learning behaviour and a second in organisational and systems leadership. In addition, he received a Doctor of Science degree,honoris causa, from the Medical University of Ohio. He is multi-board certified as a nurse executive; and advanced practitioner (APRN-CNS) in gerontology, and as a wound specialist. Tim is also certified by the Georgia Supreme Court s Office of Dispute Resolution as a registered mediator and arbitrator. He is a Fellow in the American Academy of Nursing and is a clinical Fellow in the American College of Clinical Wound Specialists. Tim has published extensively in health care with over 175 professional journal articles and 22 books and is an 8-time winner of the AJN Healthcare Book of the Year Award. He has consulted internationally with over 600 institutions and has lectured in over 1200 settings internationally. He has held a number of offices in professional associations and national and community boards such as the vice chair of the governing board of both Catholic Health East and the American Nurses Foundation, governor with Sigma Theta Tau International, president of AID Atlanta, and the STT International Foundation, just to name a few. Among a number of honours, Tim has been recognised by American Organisation of Nurse Executives with their Lifetime Achievement Award and by the American Nurses Association with the Luther Christman Award. Dr. Kathy Malloch is a recognised expert in leadership and the development of effective evidence-based processes and systems for patient care. Her focus on accountability and results is the hallmark of her practice. Her expertise has been useful to many organisations across the country. A nationally known writer and speaker, Dr. Malloch has been a registered nurse for over 40 years. Kathy has published extensively in proctored health journals. She is a frequent presenter and author on leadership and innovation topics, healing environments, professional nursing practice, and patient classification systems. Most recently, Dr. Malloch has served as the first programme director for the Arizona State University, College of Nursing and Health Innovation, Master s in Healthcare Innovation programme. This innovative, multidisciplinary program is the first of its kind in the country. She continues to teach in the leadership of innovation track in the nursing doctoral programme at Arizona State University. Kathy is the designer of the Expert Nurse Estimation Patient Classification System (ENEPCS), an innovative model to integrate the role of the professional nurse in daily nurse-patient staffing to achieve the best outcomes. In 2008, ENEPCS was purchased by API Healthcare and is now integrated into their suite of staffing, scheduling, time and attendance, and business analytics products. Dr. Malloch is a graduate of Wayne S
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