Administrative Medical Assisting, International Edition - Softcover

Fordney, Marilyn; French, Linda

Softcover

ISBN 10: 1133716601 ISBN 13: 9781133716600

Publisher: CENGAGE Delmar Learning, 2012

Synopsis

ADMINISTRATIVE MEDICAL ASSISTING, 7E, International Edition is the most comprehensive learning package available for front-office medical assisting, featuring step-by-step procedures for job skills and the development of critical thinking through real-life scenarios. This proven package includes in-depth coverage of essential administrative competencies including professional and career responsibilities, interpersonal communications, records management, written communications, financial administration, and managing the office. Updated to reflect the latest accreditation and certification standards, this robust resource also features new or updated content in every chapter, including the latest requirements for skill competency, technology, insurance regulations and health care reform, and legal compliance essential for medical assistants to succeed as 21st-century allied health professionals.

About this title

Review:

Part I: PROFESSIONAL AND CAREER RESPONSIBILITIES. 1. A Career As an Administrative Medical Assistant. 2. The Health Care Environment: Past, Present, and Future. 3. Medicolegal and Ethical Responsibilities. Part II: INTERPERSONAL COMMUNICATIONS. 4. The Art of Communication. 5. Receptionist and the Medical Office Environment. 6. Telephone Procedures. 7. Appointments. Part III: RECORDS MANAGEMENT. 8. Filing Procedures. 9. Medical Records. 10. Drug and Prescription Records. Part IV: WRITTEN COMMUNICATIONS. 11. Written Correspondence. 12. Processing Mail and Telecommunications. Part V: FINANCIAL ADMINISTRATION. 13. Fees, Credit, and Collection. 14. Banking. 15. Bookkeeping. 16. Health Insurance Systems and Claim Submission. 17. Procedural and Diagnostic Coding. Part VI: MANAGING THE OFFICE. 18. Office Managerial Responsibilities. 19. Financial Management of the Medical Practice. Part VII: EMPLOYMENT. 20. Summary of Future Health Care Trends. 21. Seeking a Position as An Administrative Medical Assistant (Internet only).

About the Author:

Marilyn Takahashi Fordney, CMA-AC has authored and coauthored over 50 tebooks for two major publishers. In 2004, Administrative Medical Assisting, Fifth Edition won the William Holmes McGuffey Award in Life Sciences from the Text and Academic Authors Association. Fordney continues to give professional lectures and is a member of a number of professional national associations.

About this edition

• Publisher: CENGAGE Delmar Learning
• Publication date: 2012
• ISBN 10: 1133716601
• ISBN 13: 9781133716600
• Binding: Paperback
• Number of pages: 720