The Language of Caring Guide for Physicians: Communication Essentials for Patient-Centered Care, 2nd Edition - Softcover

Wendy Leebov, Ed.D.; Carla Rotering, M.D.

Softcover

ISBN 10: 0988258714 ISBN 13: 9780988258716

Publisher: Language of Caring, LLC, 2014

Synopsis

Concrete "how-to" guide to exceptional physician-patient communication by nationally recognized experts on healthcare communication. Second edition includes updated references, best practices, and tools. To thrive in this challenging environment, effective communication with patients, families, other physicians, students, and coworkers is pivotal. The quality of your communication has a far-reaching impact on outcomes, public perception, reputation, pay, job satisfaction and much more. Competencies include: 1. Mindful Practice 2. Collaboration and Teamwork 3. Effective Openings and Closings 4. Communicating with Empathy 5. Engaging Patients and Families as Partners 6. Effective Explanations 7. Hard Conversations Includes specific Rules of Thumb for each Competency, as well as a Skill Self-Check, Feedback Devices, a Peer Coaching Tool and more. Spiral bound.

Edition details

• Publisher: Language of Caring, LLC
• Publication date: 2014
• Language: English
• ISBN 10: 0988258714
• ISBN 13: 9780988258716
• Binding: Spiral-bound
• Edition number: 2