Fraud: The Secret Files of America's #1 Investigator

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9780976828600: Fraud: The Secret Files of America's #1 Investigator
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SCAMS, SHAMS, AND FLIM FLAMS INSURANCE INVESTIGATOR REVEALS ALL IN NEW BOOK CRASH!!! It's the sound we all dread, and the call we all must make at some point or another. What call is that? To our friendly insurance company, that's who. But most companies send out a claims investigator, many of them freelancers like 30-year claims adjuster Donald H. Delaney. And as you might suspect, not every claim is on the up and up. In fact, some of them are downright dirty! This book does not have a plot, but instead is an inspired compilation of often hilarious short stories describing various cases the author has handled over the years. Naturally, Donald delves into the enormous cast of personalities he has encountered over the years or, as he puts it, "I speak a lot about how I interact with people in stressful situations. I make some judgments about the people I've dealt with, without getting carried away. I also speak to the law and how it comes to bear in some of these cases. I have tried to inject humor in my writing. It was not as hard as some would think. The book spans almost 30 years of claim handling."

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About the Author:

Author Donald H. Delaney has been a claims adjustor for the insurance industry for over thirty years. Throughout his long and distinguished career he has belonged to the Defense Research Institute, which publishes information about defending insurance claims, and the Casualty Adjusters of Chicago. Born and raised in Chicago, he lives there to this day with his wife and three children. This is his first book.

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