Wooing Customers Back is written for front-line employees and managers of service or sales. It is an easy-to-read book presenting better ways to handle so-called problem customers and keep service excellent. Good advice is given when employees need better attitudes or customer service is ho-hum. Popular with thousands of employees, the book's new third edition is now available.
"synopsis" may belong to another edition of this title.
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00083453290
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects. Seller Inventory # 38839214-6
Seller: YESIBOOKSTORE, MIAMI, FL, U.S.A.
paperback. Condition: As New. Seller Inventory # 0964382814-VB