Items related to ITIL PROCESS MODEL (ITIL Process Model: ITIL Service...
Synopsis
The Key Skills ILX ITIL Process Model provides a useful insight into the practical links between Service Delivery and Service Support processes.
Also included is a valuable process matrix which, at a single glance references many ITIL documents and activities against each of the Support and Delivery Processes.
The A3 double-dided ITIL Process Model is an excellent tool to use as part of your examination preparation.
"synopsis" may belong to another edition of this title.
Synopsis
Presents an overview of the major Service Support and Service Delivery Processes.
"About this title" may belong to another edition of this title.
- PublisherILX Group plc
- Publication date2005
- ISBN 10 0954488423
- ISBN 13 9780954488420
- BindingWall Chart
- LanguageEnglish
- Edition number2
- Number of pages1
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