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This is a new book for students taking examinations in "Business Communications" set by various educational institutions and professional bodies. In this book the author has taken into account the needs of a wide spectrum of students. At one end there are young people taking their first career steps, many of them committed to arduous business studies. At the other there are those who have worked in commerce for several years, and become aware that they should improve their communication skills. Experience has taught them what the beginners will learn from lectures. Without communication, organisation, communication is poor, without either, profit is poor. The topics included in this text have been chosen to help both groups of students. The text also includes self-examination exercises, typical examination questions set by the Chartered Institute of Bankers, the Institute of Personnel Management, the Association of Business Executives, the Institute of Leisure and Amenity Management, the East Midland Further Education Council, the Scottish Vocational Education Council. The self-examination exercises and examination questions are designed to help the student to get a better grasp of the subject.
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