This specific ISBN edition is currently not available.View all copies of this ISBN edition:
Provides an outline of the actions managers need to take in order to deliver quality customer service. The author examines each stage of customer service management including recruitment, training, team building and proactive problem-solving.
"synopsis" may belong to another edition of this title.
Book Description Crisp Publications, 1995. Paperback. Condition: New. Seller Inventory # DADAX0931961831
Book Description Condition: New. New. Seller Inventory # M-0931961831