Every business or organization needs an effective and coherent staff training and development programme in order to make the best use of its most important resource - the people who work for it. Now in its second edition, this influential and bestselling book provides an in-depth consideration of all the issues involved in establishing a training programme, from assessing the needs of a particular group of employees to developing the training course, presenting it and evaluating its success afterwards.
Completely updated, and with new material covering topics such as competence-based training, job observation, task analysis, producing training videos and workplace assessment, How to Develop and Present Staff Training Courses is a practical handbook for all trainers, training programme developers and HRD personnel involved in the development or presentation of training courses and workshops. It considers such fundamental issues as: how to promote learning; how to assess staff needs; how to develop a course; how to develop and use training materials; how to conduct a course; and how to follow up on and evaluate training.
Throughout the book, extensive use is made of job aids that can be used in training - diagrams, flowcharts, forms and checklists. A variety of training situations and examples is used to provide a practical step-by-step approach to course development and presentation.
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