Provides instruments for assessing reference services for public and academic libraries, and offers an extensive annotated bibliography of works related to reference assessment as well as reviews of reference assessment instruments. Chapters address subjects such as electronic databases and reference assistance; training; communication; search strategy; costs and outcomes; and reference effectiveness. Lists specific instruments and sources. No index. A disk with copies of reference assessment instruments is available for $15.00. The book/disk package is $45.00. Annotation c. by Book News, Inc., Portland, Or.
"synopsis" may belong to another edition of this title.
FREE shipping within U.S.A.
Destination, rates & speedsSeller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Seller Inventory # 38691214-6
Quantity: 1 available
Seller: WeBuyBooks, Rossendale, LANCS, United Kingdom
Condition: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. Ex library copy with usual stamps & stickers. Seller Inventory # wbs4898135981
Quantity: 1 available
Seller: dsmbooks, Liverpool, United Kingdom
paperback. Condition: Very Good. Very Good. book. Seller Inventory # D8S0-3-M-087650344X-4
Quantity: 1 available