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Provides a time-tested, flexible model for effective mediation in diverse environments and situations. Completely revised, this new, expanded edition provides a clear overview of mediation and conflict; a large 'Toolbox' section that details the skills and approaches used by professional mediators; and a final section that looks at informal mediation. A valuable resource for all working in corporations, government agencies, community organisations and schools.
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Jennifer E Beer is the author of the original Mediator's Handbook and helped develop Friends Conflict Resolution Programs' well-known mediation training course. She is the founder of JB Intercultural Consulting. Eileen Stief created FCRP's mediation program and training course 20 years ago. She is now a partner in PennACCORD Associates, a firm specialising in dispute resolution and conflict management. She is co-author of FCRP's School Mediation Trainer's Manual. Friends Conflict Resolution Programs is a program of the Philadelphia Yearly Meeting of the Religious Society of Friends (Quakers) and is one of the longest-running mediation programs in the United States.
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Book Description New Society Publishers. PAPERBACK. Condition: New. 0865713596 Dispatched from London. Seller Inventory # Z0865713596ZN
Book Description New Society Publishers, 1998. Condition: New. book. Seller Inventory # M0865713596
Book Description New Society Publishers, 1998. Paperback. Condition: New. 3rd, Revised & enlarged. Seller Inventory # DADAX0865713596