Items related to The Disciplinary Interview (Training Extras S.)
Synopsis
Progressive training programmes not only equip managers with basic skills and competencies, but deploy innovative, wide-ranging learning strategies to ensure continuous development. Specifically designed as flexible support material, "Training Extras" provides a simple framework to structure learning. This comprehensive series covers all the crucial skill areas for the first-time manager or supervisor, providing: the key issues in an easy-to-read style; diagrams, models and charts for clarity and quick reference; helpful starting points to build confidence and encourage "hands-on" practice; practical advice and tips based on real-life management issues and examples. The books should be useful as a quick reference update for busy practitioners and provide suitable study material up S/NVQ Level 4. This title should ensure that readers adopt the correct procedures, conduct productive interviews, and manage the outcome with confidence. It offers step-by-step guidance on the whole process, including: understanding the legal implications; investigating the facts; presenting the management case; probing the employee's case; probing the employer's case; diffusing conflict through skilful listening and questioning; distinguishing between conduct and competence; and weighing up the alternatives - dismissing or dropping the case, disciplining and improving performance through counselling and training. The price is for a minimum order of three books from the series, firm sale.
"synopsis" may belong to another edition of this title.
About the Author
Alan Fowler has worked widely in both the private and public
sectors, with personnel appointments in four industries and two local
authorities. He is now a freelance consultant and writes widely on
personnel issues.
"About this title" may belong to another edition of this title.
- PublisherChartered Institute of Personnel & Development
- Publication date1996
- ISBN 10 0852926359
- ISBN 13 9780852926352
- BindingPaperback
- LanguageEnglish
- Number of pages48
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