Synopsis
Service companies now account for a very large portion of the world's economic activity, and finding a formula for managing them successfully, for profit, has become an enormous challenge. This book illustrates how a number of international companies have achieved service success. It incudes a survey of 30 companies and shows the relationship of their culture to their success, together with 19 detailed case studies with in-depth insight from international organisations.
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Review
This books offers a wealth of research carried out in the 1990s, analysed and presented to be of practical value to service companies searching for a distinctive and profitable future."
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Managing Service Companies: Strategies for Success
Published by
The Economist Intelligence, 1991
ISBN 10: 0850585805
ISBN 13: 9780850585803
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Condition: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,550grams, ISBN:0850585805. Seller Inventory # 8853382
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