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Synopsis
By really looking at customer needs - then designing across corporate functions - Japanese manufacturers have not only reduced pre-launch time and after-launch tinkering, but also increased customer satisfaction. Now, Quality Function Deployment (QFD) is within the reach of worldwide companies - as this book introduces this dynamic method of improving business performance. The book shows managers and organizations how to tap QFD's powerful problem-solving and decision analysis capabilities, and apply them to every-day business issues. Readers learn how to: use teams to identify and solve problems; compress the time needed to solve problems and introduce new products; capture customers' true perception and convert them into meaningful data; and define quality in terms of customer's needs and wants.
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New Approach to Physical Distribution
Seller: AwesomeBooks, Wallingford, United Kingdom
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Hardcover. Condition: Very Good. New Approach to Physical Distribution This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Seller Inventory # 7719-9780814451397
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New Approach to Physical Distribution
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Hardcover. Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Seller Inventory # 6545-9780814451397
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New Approach to Physical Distribution
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Hardback. Condition: Fair. A readable copy of the book which may include some defects such as highlighting and notes. Cover and pages may be creased and show discolouration. Seller Inventory # GOR012085087
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The Qfd Book: The Team Approach to Solving Problems and Satisfying Customers Through Quality Function Deployment
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
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Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.4. Seller Inventory # G081445139XI4N00
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The Qfd Book: The Team Approach to Solving Problems and Satisfying Customers Through Quality Function Deployment
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Hardcover. Condition: Very Good. No Jacket. Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.4. Seller Inventory # G081445139XI4N01
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The QFD Book : The Team Approach to Solving Problems and Satisfying Customers Through Quality Function Deployment
Seller: Better World Books, Mishawaka, IN, U.S.A.
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Condition: Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Seller Inventory # GRP104355739
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The QFD Book : The Team Approach to Solving Problems and Satisfying Customers Through Quality Function Deployment
Seller: Better World Books, Mishawaka, IN, U.S.A.
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Condition: Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects. Seller Inventory # 981276-6
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The QFD Book: The Team Approach to Solving Problems and Satisfying Customers Through Quality Function Deployment
Seller: SecondSale, Montgomery, IL, U.S.A.
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Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00076196797
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The QFD Book: The Team Approach to Solving Problems and Satisfying Customers Through Quality Function Deployment
Seller: Unique Books For You, Aurora, IL, U.S.A.
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Hardcover. Condition: Used: Very Good. Minor shelf/edge wear,binding tight,dust jacket has light rubbing.Text clean & unmarked. Seller Inventory # 32705-092611
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The QFD Book
Published by
Amacam Books, 1993
ISBN 10: 081445139X
ISBN 13: 9780814451397
Used
Hardcover
First Edition
Seller: Strawberry Hill Books, Rotherfield, East Sussex, United Kingdom
Seller rating 4 out of 5 stars
Hardcover. Condition: As New. Dust Jacket Condition: As New. 1st Edition. Type: Book pp XI, 124. Prior owner name to flyleaf. 2nd printing. DJ shows very slight use. Seller Inventory # 030318
Quantity: 1 available