"The book that crowned the quality revolution (with over 100,000 copies sold since 1991) is poised to make it happen all over again.
This new and expanded edition of the widely influential World Class Quality not only provides more techniques and case studies, but also extends them into new areas (such as the service sector) and shows how to use them in a wider variety of applications. A new coaching emphasis makes it easy for managers to make these tools available at all levels of a company and even to customers and suppliers. The book also offers:
* A practical way to secure top management commitment and make ""Design of Experiments"" a way of life at any company
* A new reliability technique that simulates field failures at the design stage so they can be prevented before production
* A new chapter summarizing related quality management and control techniques, making this an essential book for managers concerned with quality."
"synopsis" may belong to another edition of this title.
"Keki R. Bhote (Glencoe, IL) is president of Keki R. Bhote Associates, a consulting group specializing in quality and productivity improvement.
Adi K. Bhote (Schaumburg, IL) is a senior corporate consultant in quality and productivity improvement at Motorola."
Explains seven popular techniques designed to solve and prevent quality control problems, and offers case studies and practice exercises.
"About this title" may belong to another edition of this title.
FREE shipping within U.S.A.
Destination, rates & speedsSeller: SecondSale, Montgomery, IL, U.S.A.
Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00085752633
Quantity: 1 available
Seller: SecondSale, Montgomery, IL, U.S.A.
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00082086650
Quantity: 2 available
Seller: BooksRun, Philadelphia, PA, U.S.A.
Hardcover. Condition: Good. First Edition. Ship within 24hrs. Satisfaction 100% guaranteed. APO/FPO addresses supported. Seller Inventory # 0814450539-11-1
Quantity: 1 available
Seller: Goodwill, Brooklyn Park, MN, U.S.A.
hardcover. Condition: Acceptable. Stains on outside cover/inside the book. Cover/Case has some rubbing and edgewear. Access codes, CD's, slipcovers and other accessories may not be included. Seller Inventory # 2Y6RUU004FXL_ns
Quantity: 1 available
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Seller Inventory # GRP56614623
Quantity: 2 available
Seller: -OnTimeBooks-, Phoenix, AZ, U.S.A.
Condition: acceptable. Reading copy. May have signs of wear and previous use scuffs, library copy, highlighting, writing, and underlining . Dust jacket may be missing. 100% GUARANTEE! Shipped with delivery confirmation, if youâre not satisfied with purchase.Ships USPS Media Mail. Seller Inventory # OTV.0814450539.A
Quantity: 1 available
Seller: Off The Shelf, Antonia, MO, U.S.A.
hardcover. Condition: Good. The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials. Seller Inventory # 4WILKM00NNWH
Quantity: 1 available
Seller: ThriftBooks-Phoenix, Phoenix, AZ, U.S.A.
Hardcover. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 1.15. Seller Inventory # G0814450539I3N00
Quantity: 1 available
Seller: ThriftBooks-Reno, Reno, NV, U.S.A.
Hardcover. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 1.15. Seller Inventory # G0814450539I3N00
Quantity: 1 available
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Hardcover. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 1.15. Seller Inventory # G0814450539I3N00
Quantity: 1 available