Evaluating Human Resources Programs: A 6-Phase Approach for Optimizing Performance - Hardcover

Edwards, Jack E.; Scott, John C.; Raju, Nambury S.

 
9780787994877: Evaluating Human Resources Programs: A 6-Phase Approach for Optimizing Performance

Synopsis

Evaluating Human Resources Programs is a groundbreaking book that offers readers a systematic method for enhancing the value and impact of HR and supporting its emerging role as a strategic organizational leader. It provides a practical framework for adjusting and realigning strategies across all types of HR programs. The authors outline a proven six-phase process that will maximize the likelihood of a successful HR program evaluation, including real-world techniques, strategies, and examples to illustrate their recommended steps and actions.

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About the Author

Jack Edwards is an assistant director in the Defense Capabilities and Management area of the U.S. Government Accountability Office (GAO) in Washington, D.C.

John C. Scott is vice president and co-founder of Applied Psychological Techniques (APT), an HR consulting firm in Darien, Connecticut.

Nambury S. Raju was a distinguished professor in the Institute of Psychology and a senior scientific advisor at the Center for Research and Service at the Illinois Institute of Technology, Chicago, Illinois, until his unexpected death in 2005.

The SHRM Foundation was founded in 1966 as a 501(c)(3) not-for-profit affiliate of the Society for Human Resource Management (SHRM). It is governed by a volunteer Board of Directors from the HR profession, including academics, practitioners and representatives from SHRM. All contributions are tax deductible. For additional information about the SHRM Foundation, visit www.shrm.org/foundation or call (703) 535-6020.

From the Back Cover

Over the past decade, human resource (HR) functions, large and small, have played an expanding role in supporting the strategic direction of their organizations. Where at one time HR was seen primarily as an enforcer of policies, it is now considered among top-performing organizations to be a key partner in driving and supporting critical business objectives. HR's ability to contribute to the organization's bottom line involves more than aligning its talent management accountabilities with the mission and vision of the organization. It means continually evaluating and strengthening these accountabilities to ensure value, meaningful impact, and competitive advantage.

Evaluating Human Resources Programs is a groundbreaking book that offers readers a systematic method for enhancing the value and impact of HR and supporting its emerging role as a strategic organizational leader. It provides a practical framework for adjusting and realigning strategies across all types of HR programs. The authors outline a proven six-phase process that will maximize the likelihood of a successful HR program evaluation, including real-world techniques, strategies, and examples to illustrate their recommended steps and actions.

Evaluating Human Resources Programs offers consultants and professionals an invaluable resource for understanding and implementing a successful evaluation that will have a meaningful impact on their organizations' HR programs and strategic outcomes.

From the Inside Flap

Praise for Evaluating Human Resources Programs

"This book provides a new and fresh perspective on HR program evaluation by outlining a comprehensive, step-by-step approach to the entire process. HR professionals, OD practitioners, and anyone else who might find themselves held accountable for an HR program or process will find this an invaluable hip-pocket reference."
—Allan H. Church, vice president, Organization & Management Development, PepsiCo, Inc.

"The authors make a compelling case for the why and how of HR program evaluation and have done so with a rigorous and comprehensive guide filled with practical and useful examples. I will keep it nearby as I advise companies on their workforce issues."
—Gilbert F. Casellas, former chair, Equal Employment Opportunity Commission

"When I teach a course to HR professionals or graduate students on evaluating human resource programs, this book will be required reading. It is a highly informative how-to guide chock full of insights by seasoned practitioners written in a clear and accessible manner."
—Steven Rogelberg, professor and director, Organizational Science, University of North Carolina Charlotte and editor-in-chief, Encyclopedia of Industrial and Organizational Psychology

"The tone is superb. The authors really make the points well and they are so practical and useful that I wanted to cheer. It's very down-to-earth, practical, and extraordinarily useful—the kind of material that every faculty member teaching human resources should be using."
—Maureen J. Fleming, emerita professor of Human Resource Management, The University of Montana

"HR professionals who want to assure their programs are aligned with the strategy of their organizations through disciplined program evaluation should read this practical guide. The authors have done an excellent job of recognizing the challenges of evaluating HR programs within organizations and present pragmatic tips for overcoming the pitfalls."
—Ben E. Dowell, retired vice president, Talent Management, Bristol-Myers Squibb Company

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