Improvisational Negotiation: A Mediator's Stories of Conflict About Love, Money, Anger -- and the Strategies That Resolved Them

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9780787980382: Improvisational Negotiation: A Mediator's Stories of Conflict About Love, Money, Anger -- and the Strategies That Resolved Them

Improvisational Negotiation presents an original approach for mediators, negotiators, and other dispute resolution professionals. Drawing on his own experience plus those of his colleagues, Jeffrey Krivis offers the reader dramatic, well-crafted, and highly instructive stories about people in conflict - families, organizations, corporations - and shows how mediated negotiations help them to reach a successful resolution.

Unlike most books on the topic, Improvisational Negotiation does not focus on theory, philosophy, or formulaic procedures. The book highlights entertaining true stories that illuminate the skills and tools a good mediator uses to direct a successful negotiation and then asks the questions: What happened? and What strategies can we learn?

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From the Back Cover:

Praise for Improvisational Negotiation

"Every person interested in becoming a better negotiator or mediator must read this book. Krivis's extensive experience as one of the most successful professional mediators in California makes him eminently qualified to offer instruction and guidance in the art of making deals. His format of case studies followed by insightful analysis makes this book so entertaining that the reader almost loses sight of all that he is learning. Reading this book will make you a better negotiator, mediator, problem solver, and person."
—Peter Robinson, acting director and associate professor, Straus Institute for Dispute Resolution, Pepperdine University School of Law

"Krivis's insightful stories illustrate not only the techniques of a masterful mediator but also the complexity of human conflict. Mediators seeking to expand their toolbox will find this book invaluable."
—David Hoffman, chair, American Bar Association Section of Dispute Resolution

"Must reading for anybody interested in finding creative ways to resolve complex disputes. A practical guide based on real-world experience to avoid the courtroom."
—Kenneth Feinberg, head, 9/11 Victim Compensation Fund

"These candid accounts of the unstructured world of mediation are thought-provoking, entertaining, alarming, compelling, instructive, and extremely helpful. The quirky characters, the startling facts, and the deeply human decision-making processes in these stories will resonate with every experienced mediator. By inviting readers to sit next to the mediator as these stories unfold, Jeff Krivis has done an enormous service to the field of dispute resolution."
—Michael Moffitt, associate professor and associate director, Appropriate Dispute Resolution Center, University of Oregon School of Law

"Jeff Krivis proves once again that he is one of the most creative and thoughtful actors in the field of mediation. His narratives of conflict not only teach many important and subtle lessons, but also are a terrific—and fun—read. It will be a highly useful resource for mediators, practitioners, and the general public."
—Thomas J. Stipanowich, president and CEO, International Institute for Conflict Prevention & Resolution

"A true joy to read! Krivis superbly knits together real-world stories with practical and thoughtful insights regarding the mediation and negotiation process."
—Kimberlee Kovach, past chair, ABA Section of Dispute Resolution

From the Inside Flap:

Everyone agrees that a good story can make a point simply, effectively, and memorably. In this groundbreaking book, pioneer attorney and mediator Jeffrey Krivis shows how fascinating and inspirational stories can illuminate the process of conflict resolution and teach us how to help people reach a successful settlement.

Improvisational Negotiation presents an original approach for mediators, negotiators, and other dispute resolution professionals. Drawing on his own experience plus those of his colleagues, Jeffrey Krivis offers the reader dramatic, well-crafted, and highly instructive stories about people in conflict—families, organizations, corporations—and shows how mediated negotiations help them to reach a successful resolution.

Unlike most books on the topic, Improvisational Negotiation does not focus on theory, philosophy, or formulaic procedures. The book highlights entertaining true stories that illuminate the skills and tools a good mediator uses to direct a successful negotiation and then asks the questions, What happened? and What strategies can we learn?

Krivis includes stories about personal and business disputes, as well as conflicts about money and strategy. Each story includes a brief discussion of what went right (and sometimes wrong) in the scenario and contains information on the specific techniques highlighted in the case.

Improvisational Negotiation also includes a special section on advanced mediation techniques such as how to get a stalled negotiation back in motion, recognize the key turning points in a case, and utilize dramatic opportunities for a breakthrough.

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Book Description John Wiley Sons Inc, United States, 2006. Hardback. Book Condition: New. Language: English . Brand New Book. Improvisational Negotiation presents an original approach for mediators, negotiators, and other dispute resolution professionals. Drawing on his own experience plus those of his colleagues, Jeffrey Krivis offers the reader dramatic, well-crafted, and highly instructive stories about people in conflict - families, organizations, corporations - and shows how mediated negotiations help them to reach a successful resolution. Unlike most books on the topic, Improvisational Negotiation does not focus on theory, philosophy, or formulaic procedures. The book highlights entertaining true stories that illuminate the skills and tools a good mediator uses to direct a successful negotiation and then asks the questions: What happened? and What strategies can we learn?. Bookseller Inventory # AAH9780787980382

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Book Description John Wiley Sons Inc, United States, 2006. Hardback. Book Condition: New. Language: English . Brand New Book. Improvisational Negotiation presents an original approach for mediators, negotiators, and other dispute resolution professionals. Drawing on his own experience plus those of his colleagues, Jeffrey Krivis offers the reader dramatic, well-crafted, and highly instructive stories about people in conflict - families, organizations, corporations - and shows how mediated negotiations help them to reach a successful resolution. Unlike most books on the topic, Improvisational Negotiation does not focus on theory, philosophy, or formulaic procedures. The book highlights entertaining true stories that illuminate the skills and tools a good mediator uses to direct a successful negotiation and then asks the questions: What happened? and What strategies can we learn?. Bookseller Inventory # AAH9780787980382

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Book Description John Wiley & Sons Inc, 2006. Book Condition: New. This book offers an original approach to teaching effective skills to mediators, neutrals, and other dispute resolution professionals, by presenting dramatic, well-crafted, and highly instructive stories about people in conflict. Num Pages: 336 pages. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 238 x 165 x 33. Weight in Grams: 546. . 2006. 1st Edition. Hardcover. . . . . . Bookseller Inventory # V9780787980382

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