Performance–Based Management: What Every Manager Should Do to Get Results - Hardcover

Hale, Judith

Hardcover

ISBN 10: 0787960365 ISBN 13: 9780787960360

Publisher: John Wiley & Sons, 2003

Synopsis

Everyday first line managers and supervisors struggle with deficiencies and inequities in their organization, their leadership, and their people. "Performance Based Management" recognizes that deficiencies exist and focuses on those things that first line managers and supervisors can do to be more effective. It helps managers not only understand what people require to be effective in the workplace, it provides them with tools to assess organizational factors, identify barriers to performance, and convene and direct the appropriate resources to improve workplace performance. Written by Judith Hale, author of the best-selling "Performance Consultant's Fieldbook", "Performance Based Management" comprehensively addresses the role of: Performance and Management; Information, Communication, and Performance Support Systems; Measures and Feedback; Rewards and Consequences; Performance Support Tools and Resources; Internal and External Consultants; Power and Politics; and, Message and Image Management.

About this title

About the Author

Judith Hale, Ph.D., is president of the consulting firm, Hale Associates. Their services include consultation on alignment, assessment, certification, evaluation, and integration of performance improvement systems, performance management and strategic planning. She is also the author of The Performance Consultant's Fieldbook, Performance-Based Certification, and Performance-Based Evaluation all from Pfeiffer.

From the Inside Flap

Everyday first-line managers and supervisors struggle with deficiencies and inequities in their organization, their leadership, and their people. Performance-Based Management recognizes that deficiencies exist and focuses on those things that first-line managers and supervisors can do to be more effective. It helps managers not only understand what people require to be effective in the workplace, it provides them with tools to assess organizational factors, identify barriers to performance, and convene and direct the appropriate resources to improve workplace performance.
Written by Judith Hale author of the best-selling Performance Consultant's Fieldbook Performance-Based Management comprehensively addresses the role of

• Performance and Management
• Information, Communication, and Performance Support Systems
• Measures and Feedback
• Rewards and Consequences
• Performance Support Tools and Resources
• Internal and External Consultants
• Power and Politics
• Message and Image Management

Performance-Based Management is full of proven practical guidelines, tools, case studies, and tips to overcome deficiencies and inequities, whether they are in the organization, the leadership, or the employees. The guidelines and tools on the accompanying CD can be immediately put to use or modified to accommodate unique situations.
The recommendations, tools, and guidelines in this invaluable resource derived from Dr. Hale's twenty-five years of consulting with private and public organizations in all industries are designed to help managers make more informed decisions, think through the impact and implications of their decisions, and more accurately and fairly judge the performance of people, processes, and programs. Collectively they will help every manager identify what must be in place for individuals and groups to effectively carry out organizational directives.

Edition details

• Publisher: John Wiley & Sons
• Publication date: 2003
• Language: English
• ISBN 10: 0787960365
• ISBN 13: 9780787960360
• Binding: Hardcover
• Number of pages: 240