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Firing on All Cylinders: The Service/Quality System for High-Powered Corporate PERFORMANCE - Softcover
Synopsis
Firing on All Cylinders is based on the experiences of hundreds of public sector and business organizations improving their service/quality to master a rapidly changing world. This book brings together three organizational performance fields that have, until now, been distinct and separate. These are: 1. Customer Service - developing high perceived value and responsiveness 2. Quality Improvement - reducing defects and mistakes while increasing productivity through improved process and system control 3. Organization Development - building leadership skills and sustaining cultural change
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Firing on All Cylinders: The Service/Quality System for High-Powered Corporate PERFORMANCE
Seller: Bahamut Media, Reading, United Kingdom
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Paperback. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9780771591662
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Firing on All Cylinders: The Service/Quality System for High-Powered Corporate PERFORMANCE
Seller: AwesomeBooks, Wallingford, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. Firing on All Cylinders: The Service/Quality System for High-Powered Corporate PERFORMANCE This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780771591662
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Service and Quality Systems of High-Power Corporate Perf.
Seller: Better World Books: West, Reno, NV, U.S.A.
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Condition: Good. 2nd. Used book that is in clean, average condition without any missing pages. Seller Inventory # 6120196-75
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Firing on All Cylinders The Se
Seller: SecondSale, Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00075844035
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Firing on All Cylinders The Se
Seller: SecondSale, Montgomery, IL, U.S.A.
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Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00080337762
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Firing on All Cylinders: The Service/Quality System for High-Powered Corporate Performance
Published by
Clemmer Group January 1992, 1992
ISBN 10: 0771591667
ISBN 13: 9780771591662
Used
Trade Paperback
Seller: R Bookmark, Youngtown, AZ, U.S.A.
Seller rating 5 out of 5 stars
Trade Paperback. Condition: Used - Good. Slight shelf wear on the cover. Seller Inventory # 266064
Quantity: 1 available
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Firing on all Cylinders: The Service/Quality System for High-Powered Corporate Performance
Seller: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
Seller rating 4 out of 5 stars
Paperback. Condition: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear . Seller Inventory # mon0000442209
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Firing on All Cylinders: The Service/Quality System for High-powered Corporate Performance
Published by
Macmillan Canada, Toronto / Vancouver, 1992
ISBN 10: 0771591667
ISBN 13: 9780771591662
Used
Trade Paperback
Seller: Alhambra Books, Edmonton, AB, Canada
Seller rating 5 out of 5 stars
Trade Paperback. Condition: Very Good. Revised, expanded, updated 2nd edition. 392 pp, index. Wraps have light edgewear. Bottom edge a little dusty. Interior unmarked, spine straight and uncreased. Seller Inventory # 015314
Quantity: 1 available