Collaborative Approaches to Resolving Conflict - Hardcover

Isenhart, Myra Warren; Spangle, Michael L.

Hardcover

ISBN 10: 0761919295 ISBN 13: 9780761919292

Publisher: SAGE Publications, Inc, 2000

Synopsis

If you've ever wondered how best to approach a conflict, Collaborative Approaches to Resolving Conflict will help you choose the right method for your problem. Using the same tool for different kinds of conflict often leaves us feeling stuck and frustrated. Authors Myra Warren Isenhart and Michael L. Spangle explain the major approaches to managing disputes at home, in the workplace or school, within communities, or in the international arena. The reader will find that each approach is illustrated with recent examples of what can go wrong and how to respond most appropriately.

About this title

About the Author:

Myra Warren Isenhart teaches, writes, and consults about topics in organizational communication. Currently a faculty member at the University of Denver, she has also served on faculties at the University of Colorado at Denver and St. Thomas Theological Seminary. Her MA & PhD are in Human Communication. She is a speaker and author on conflict management in the workplace. She has published a articles in communication journals and coauthored Collaborative Approaches to Conflict Management also published by Sage. Her clients are broad based, with concentrations in health care, software development, and government. She serves on several nonprofit boards.

Synopsis:

This book explains how approaches such as negotiation, mediation, facilitation, arbitration and judicial practices can be employed to manage a range of disputes from those at home, in the workplace, school or community to the international arena.

About this edition

• Publisher: SAGE Publications, Inc
• Publication date: 2000
• ISBN 10: 0761919295
• ISBN 13: 9780761919292
• Binding: Hardcover
• Edition number: 1
• Number of pages: 256