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Firing on All Cylinders: Tried and Tested Techniques to Improve the Performance of Your Organization - Hardcover
If a company is to grow and prosper in today's world economy, the quality of its products and services must continually be improving. This book aims to demonstrate how to focus on your customer's requirements and put together a programme which will develop your customer service and improve quality and organizational effectiveness. An outline of the necessary steps for improvement is provided, together with examples of what other companies are doing and a discussion of the pitfalls to be avoided.
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- PublisherPiatkus Books
- Publication date1991
- ISBN 10 0749910763
- ISBN 13 9780749910761
- BindingHardcover
- Edition number1
- Number of pages304
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FIRING ON ALL CYLINDERS
Published by
Judy Piatkus Publishers Ltd
(1991)
ISBN 10: 0749910763
ISBN 13: 9780749910761
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Hardcover
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