If a company is to grow and prosper in today's world economy, the quality of its products and services must continually be improving. This book aims to demonstrate how to focus on your customer's requirements and put together a programme which will develop your customer service and improve quality and organizational effectiveness. An outline of the necessary steps for improvement is provided, together with examples of what other companies are doing and a discussion of the pitfalls to be avoided.
"synopsis" may belong to another edition of this title.
FREE shipping within United Kingdom
Destination, rates & speedsFREE shipping from U.S.A. to United Kingdom
Destination, rates & speedsSeller: AwesomeBooks, Wallingford, United Kingdom
Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Seller Inventory # 7719-9780749910761
Quantity: 1 available
Seller: Bahamut Media, Reading, United Kingdom
Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Seller Inventory # 6545-9780749910761
Quantity: 1 available
Seller: BoundlessBookstore, Wallingford, United Kingdom
Hardcover. Condition: Good. Light wear to boards. Content is clean and bright. Good DJ. Name crossed out on endpaper. Seller Inventory # 9999-99988517221
Quantity: 1 available
Seller: madelyns books, Suffolk, United Kingdom
Hardcover. Condition: Used: Very Good. Dust Jacket Included. 1st Edition. 1991 1st edition in good clean condition with dust jacket [ slight mark and wear]. Sent next working day from the u.k 0.0. Seller Inventory # 0724A908683
Quantity: 1 available
Seller: Books & Bobs, Deeside, FLINT, United Kingdom
Hardcover. Condition: Fine. Dust Jacket Included. Clean black boards, with gilt titles to spine and an unclipped DW. A tight, bright and clean copy with no inscriptions and no annotations. 292pp. (16.5x24cm). Please contact us for any more information. Seller Inventory # 5250
Quantity: 1 available
Seller: Basi6 International, Irving, TX, U.S.A.
Condition: Brand New. New. US edition. Excellent Customer Service. Seller Inventory # ABEJUNE24-118793
Quantity: 1 available
Seller: BombBooks, King of prussia, PA, U.S.A.
Condition: VeryGood. May contain minor wear. Every item ships the same or next business day with tracking number emailed to you. Seller Inventory # 3U1IBA003GJN_ns
Quantity: 1 available