Developing Your Staff (Creating Success, 88) - Softcover

Forsyth, Patrick

Softcover

ISBN 10: 0749435259 ISBN 13: 9780749435257

Publisher: Kogan page, 2001

Synopsis

One of the major tasks facing any manager is the challenge of maximizing staff performance. Developing Your Staff looks at a range of factors associated with this issue, such as motivation and development, assessing competencies, delegation, training and career implications.

About this title

About the Author

Patrick Forsyth runs Touchstone Training & Consultancy based in the UK and specialises in marketing, sales and communications skills. Writing is a significant part of his own work portfolio. He is the author of more than fifty successful business books (with translations into 23 languages). These include: How to Motivate People, Successful Time Management, How to Write Reports and Proposals, Tough Tactics for Tough Times, Effective Business Writing and The PowerPoint Detox (all published by Kogan Page). He writes regularly for a number of business journals and for Writing Magazine, and devises and writes training materials.

Excerpt. © Reprinted by permission. All rights reserved.

1. attitudes to development

staff attitudes; motivation; management implications; a development culture; the range of development methods

2. assessing competencies

job objectives; creating a development plan; job appraisal; a cycle of improvement

3. the development task

the development gap; evaluating throughout the year; the effect on the individual; creating the right habit

4. delegation as an aid to development

the benefits of delegation; the reasons why delegation may be avoided; minimising the risk; monitoring progress; evaluating the process

5. on-the-job training

the target of on-the-job training; defining the development task; a systematic approach; utilising appropriate methods; learning on the job; an economy of scale; mentoring

6. horses for courses

courses, and more courses; role-play methods; activity courses; simulations; management games; packaged training; brainstorming; development circles; open learning; resource centres; job rotation and swapping; using training films

7. long-term training

long courses; well qualified; policy on qualifications; a development continuum; secondment; sabbaticals; individual motivation

8. monitoring progress

informal monitoring; testing training effectiveness; seeing for yourself; course assessment; annual job appraisal; the ultimate alternative; onwards and upwards

9. career implications

the need to plan careers; setting a course; perception is reality; active career management; the way ahead; the management response;

Edition details

• Publisher: Kogan page
• Publication date: 2001
• Language: English
• ISBN 10: 0749435259
• ISBN 13: 9780749435257
• Binding: Paperback
• Edition number: 1
• Number of pages: 128