Being assertive is being able to express yourself with confidence without having to resort to passive, aggressive or manipulative behaviour. By developing assertiveness and becoming aware of our own strengths and weaknesses, we can modify our behaviour. The result is greater effectiveness in social and business interactions, thus improving career prospects and enhancing social life.
Develop Your Assertiveness offers basic techniques on how to become more assertive. Packed with examples and exercises, it is a self-help guide covering topics such as:
the importance of choice of behaviour
tension control
self-awareness and self-esteem
relationships
making and refusing requests
dealing with problem people
tricky situations
Simply reading Develop Your Assertiveness will not make you more assertive. It is necessary to practise face-to-face dialogue. The support of a friend, colleague or group is invaluable and the exercises and activities will help you to measure your progress and reach your goal.
"synopsis" may belong to another edition of this title.
"Sets out clearly and concisely how to be assertive without
resorting to negative tactics."
-- reFresh
"Offers basic advice to people seeking to be more assertive at work and in relationships."
-- Reference and Research Book News
This updated edition will help readers express themselves with confidence for personal and business success
Advice on dealing with different types of problem people: the irate; the stayer; the rabbit; your boss; the critic
How to deal with tricky situations, giving and taking criticism, listening, small talk and body language
Valuable guidance on positive thinking and using assertive words and phrases
Full of handy exercises and activities to help readers measure progress and reach their goals
"About this title" may belong to another edition of this title.
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