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Managing Quality Customer Service (Better Management Skills S.) - Softcover

 
9780749403522: Managing Quality Customer Service (Better Management Skills S.)

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Provides an outline of the actions managers need to take in order to deliver quality customer service. The author examines each stage of customer service management including recruitment, training, team building and proactive problem-solving.

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9780931961830: Managing Quality Customer Service (Fifty-Minute S.)

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ISBN 10:  0931961831 ISBN 13:  9780931961830
Publisher: Crisp Publications Inc, 1995
Softcover

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Published by - -, 1991
ISBN 10: 0749403527 ISBN 13: 9780749403522
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Seller: Bahamut Media, Reading, United Kingdom

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Paperback. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9780749403522

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Published by -, 1991
ISBN 10: 0749403527 ISBN 13: 9780749403522
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Seller: AwesomeBooks, Wallingford, United Kingdom

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Paperback. Condition: Very Good. Managing Quality Customer Service (Better Management Skills) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780749403522

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Martin, William B.
Published by Kogan Page, 1991
ISBN 10: 0749403527 ISBN 13: 9780749403522
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Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom

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Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR001198705

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Martin, William B.
Published by Kogan Page, Limited, 1991
ISBN 10: 0749403527 ISBN 13: 9780749403522
Used Softcover

Seller: Better World Books Ltd, Dunfermline, United Kingdom

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Condition: Very Good. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Seller Inventory # 39004913-20

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Martin, W. B.
Published by Kogan Page Ltd, 1991
ISBN 10: 0749403527 ISBN 13: 9780749403522
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Seller: Anybook.com, Lincoln, United Kingdom

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Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,200grams, ISBN:9780749403522. Seller Inventory # 9034862

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William B. Martin
Published by Kogan Page, 1991
ISBN 10: 0749403527 ISBN 13: 9780749403522
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Seller: Bookbot, Prague, Czech Republic

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Softcover. Condition: Fine. Minor scratches. Provides an outline of the actions managers need to take in order to deliver quality customer service. The author examines each stage of customer service management including recruitment, training, team building and proactive problem-solving. Seller Inventory # bf785a78-7475-4025-9a40-932f88745436

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