Working with Emotional Intelligence - Hardcover

Goleman, Daniel

3.82

5,543 ratings by Goodreads

9780747539841: Working with Emotional Intelligence

Hardcover

ISBN 10: 0747539847 ISBN 13: 9780747539841

Publisher: Bloomsbury Publishing PLC, 1998

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This title argues that emotional intelligence matters twice as much in the workplace as cognitive abilities like IQ or technical expertise. The text also analyzes self-awareness and motivation, along with social strengths such as influence, conflict management and team-building.

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Review:

Working With Emotional Intelligence takes the concepts from Daniel Goleman's bestseller, Emotional Intelligence, into the workplace. Business leaders and outstanding performers are not defined by their IQs or even their job skills, but by their "emotional intelligence": a set of competencies that distinguishes how people manage feelings, interact and communicate. Analyses done by dozens of experts in 500 corporations, government agencies and non- profit organizations worldwide conclude that emotional intelligence is the barometer of excellence on virtually any job. This book explains what emotional intelligence is and why it counts more than IQ, or expertise, for excelling on the job. It details 12 personal competencies based on self-mastery (such as accurate self- assessment, self- control, initiative and optimism) and 13 key relationship skills (such as service orientation, developing others, conflict management and building bonds). Goleman includes many examples and anecdotes--from Fortune 500 companies to a non-profit preschool--that show how these competencies lead to or thwart success.

Unlike IQ, emotional intelligence can keep growing--it continues to develop with life experiences. Understanding and raising your emotional intelligence is essential to your success and leadership potential. This book is an excellent resource for learning how to accomplish this. --Joan Price

Review:

' A rich source of insights into corporate life...Thick with anecdotes.' -- Financial Times

'Express your emotions at work and still be a sucess.' -- Country Living

'Highly recommended.' -- Irish Times

'What matters now is not our IQ, our training or expertise, but our people skills. And that's where emotional intelligence comes in.' -- Daily Express

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