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Internationally recognized for its successful problem-management and opportunity development approach to effective helping, Egan’s classic book is now available in a briefer, paperback edition. ESSENTIALS OF SKILLED HELPING offers an accessible presentation of Egan’s three-stage model through its streamlined content, simpler language, and case studies.
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PART I: LAYING THE GROUNDWORK. 1. Introduction to Helping. 2. The Helping Relationship: Values in Action. PART II: THE THERAPEUTIC DIALOGUE. 3. Introduction to Communication: The Skill of Visibly Tuning in to Clients and Active Listening. 4. Sharing Empathic Highlights: Communicating and Checking Understanding. 5. The Art of Probing and Summarizing. 6. Helping Clients Challenge Themselves. 7. Challenging Skills and the Wisdom Needed to Use Them. PART III: THE STAGES AND TASKS OF THE HELPING MODEL. 8. Stage I. Helping Clients Explore Their Concerns. 9. Stage II. Helping Clients Identify, Choose, and Shape Goals. 10. Stage III. Helping Clients Develop Strategies and Plans to Accomplish Their Goals. 11. The Action Arrow. References. Index.About the Author:
Gerard Egan, Ph.D., is Emeritus Professor of Psychology and Organizational Studies at Loyola University of Chicago. He has written over a dozen books and currently writes in the areas of communication, counseling, business and organization effectiveness, management development, the management of innovation and change, leadership and organization politics and culture. He also conducts workshops in these areas both in the United States and abroad and is a consultant at a variety of companies and institutions worldwide.
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