Praise for the Third Edition "This is one of the best books available. Its excellent organizational structure allows quick reference to specific models and its clear presentation . . . solidifies the understanding of the concepts being presented." IIE Transactions on Operations Engineering Thoroughly revised and expanded to reflect the latest developments in the field, Fundamentals of Queueing Theory, Fourth Edition continues to present the basic statistical principles that are necessary to analyze the probabilistic nature of queues. Rather than presenting a narrow focus on the subject, this update illustrates the wide-reaching, fundamental concepts in queueing theory and its applications to diverse areas such as computer science, engineering, business, and operations research. This update takes a numerical approach to understanding and making probable estimations relating to queues, with a comprehensive outline of simple and more advanced queueing models. Newly featured topics of the Fourth Edition include: Retrial queues Approximations for queueing networks Numerical inversion of transforms Determining the appropriate number of servers to balance quality and cost of service Each chapter provides a self-contained presentation of key concepts and formulae, allowing readers to work with each section independently, while a summary table at the end of the book outlines the types of queues that have been discussed and their results. In addition, two new appendices have been added, discussing transforms and generating functions as well as the fundamentals of differential and difference equations. New examples are now included along with problems that incorporate QtsPlus software, which is freely available via the book's related Web site. With its accessible style and wealth of real-world examples, Fundamentals of Queueing Theory, Fourth Edition is an ideal book for courses on queueing theory at the upper-undergraduate and graduate levels. It is also a valuable resource for researchers and practitioners who analyze congestion in the fields of telecommunications, transportation, aviation, and management science.
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Praise for the "third edition," "this is one of the best books available for use as a textbook for a course and for an applied reference book. Its excellent organizational structure allows quick reference to specific models and its clear presentation coupled with the use of the QTS software solidifies the understanding of the concepts being presented. I highly recommend this book to educators and applied researchers." --IEE Transactions on Operations Engineering
"This exceptional book is a most welcome text for advanced university undergraduate and/or graduate students. It is built on the solid foundation of the three previous widely acclaimed editions since 1975 that have been among the few cornerstones of texts in the field. The new edition contains a superb blend of theoretical and contemporary real-world examples." "-Dr. Percy Brill, Department of Management Science and Department of Mathematics and Statistics, University of Windsor"
Praise for the "third edition," "this is one of the best books available for use as a textbook for a course and for an applied reference book. Its excellent organizational structure allows quick reference to specific models and its clear presentation coupled with the use of the QTS software solidifies the understanding of the concepts being presented. I highly recommend this book to educators and applied researchers." --IEE Transactions on Operations Engineering
"This is an accessible and attractive book with good writing all the way through. It has the advantage of years of classroom testing. The exercises are extensive and creative." ("MAA Reviews", March 19, 2009)
"Despite its title, the book is rather advanced, so it is appropriate for practitioners, those in academia, and upper-class students. However, any reader will benefit from the concise introductions to the problems, the detailed descriptions supported with step-by-step formulas, the solutions provided by the manual, and the QtsPlus software." (Computing Reviews, 1 December 2011)
"This is an accessible and attractive book with good writing all the way through. It has the advantage of years of classroom testing. The exercises are extensive and creative." (MAA Reviews, March 19, 2009)
-This is an accessible and attractive book with good writing all the way through. It has the advantage of years of classroom testing. The exercises are extensive and creative.- (MAA Reviews, March 19, 2009)
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