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The New Successful Large Account Management: Maintaining and Growing Your Most Important Assets -- Your Customers - Softcover
Synopsis
For the Accounts You Can't Afford to Lose: The Strategies that Will Keep Your Customers Coming Back Whether your company has $50,000 or $5 million in sales, chances are that at least half of your revenue comes from a few crucial accounts. What does it take to keep them going strong? The authors of The New Strategic Selling and The New Conceptual Selling present a hard-hitting, no-nonsense book of techniques to improve your most important business relationships. Updated with recent examples of actual success stories, this new edition explores how online click speeds have resulted in highly sophisticated customers who expect all services to be done in "real time." Discover: * The Long View: Studying and really understanding your company-and your customer's business-can mean years of selling success * "Lamp" Strategies: Activate a Large Account Management Process strategy to turn your best customers into permanent "external assets" * Trends and Market Forces: Constantly identify and reappraise the conditions that can make your services more crucial than ever * Channels of Communication: The right contacts and communication lines will help you make key changes-before it's too late!
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Review
“The quickest way to unravel the mysteries of successful large account management” -- Patrick Thomas, Development Director for Global & Strategic Accounts, Aon Risk Services International
Book Description
The Miller Heiman Large Account Management Programme is used successfully by some of the worlds largest companies
Now updated with recent examples of actual success stories and proven strategies to keep customers coming back
A no-nonsense, hard-hitting style that gets straight to the point
For companies with sales that come from accounts worth 50,000 to 5 million
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The New Successful Large Account Management: Maintaining and Growing Your Most Important Assets -- Your Customers
Published by
Grand Central Publishing, 2005
ISBN 10: 0446694665
ISBN 13: 9780446694667
Used
Softcover
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Acceptable. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00075811034
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The New Successful Large Account Management: Maintaining and Growing Your Most Important Assets--Your Customers
Published by
Grand Central Publishing, 2005
ISBN 10: 0446694665
ISBN 13: 9780446694667
Used
Paperback
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Good. For the accounts that you cannot afford to lose, here are the strategies that will keep them coming back. An invaluable book of techniquesto improve your most important business relationships. Seller Inventory # 00069349686
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The New Successful Large Account Management: Maintaining and Growing Your Most Important Assets--Your Customers
Published by
Grand Central Publishing, 2005
ISBN 10: 0446694665
ISBN 13: 9780446694667
Used
Paperback
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. For the accounts that you cannot afford to lose, here are the strategies that will keep them coming back. An invaluable book of techniquesto improve your most important business relationships. Seller Inventory # 00106433742
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The New Successful Large Account Management: Maintaining and Growing Your Most Important Assets -- Your Customers
Published by
Grand Central Publishing, 2005
ISBN 10: 0446694665
ISBN 13: 9780446694667
Used
Softcover
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The New Successful Large Account Management: Maintaining and Growing Your Most Important Assets -- Your Customers
Published by
Grand Central Publishing, 2005
ISBN 10: 0446694665
ISBN 13: 9780446694667
Used
Softcover
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The New Successful Large Account Management: Maintaining and Growing Your Most Important Assets -- Your Customers
Published by
Grand Central Publishing, 2005
ISBN 10: 0446694665
ISBN 13: 9780446694667
Used
Softcover
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Condition: Good. . . Before placing your order for please contact us for confirmation on the book's binding. Check out our other listings to add to your order for discounted shipping. All orders guaranteed and ship within 24 hours. Seller Inventory # BOS-V-15j-01453
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The New Successful Large Account Management: Maintaining and Growing Your Most Important Assets -- Your Customers
Published by
Grand Central Publishing, 2005
ISBN 10: 0446694665
ISBN 13: 9780446694667
Used
Softcover
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The New Successful Large Account Management: Maintaining and Growing Your Most Important Assets -- Your Customers
Published by
Grand Central Publishing, 2005
ISBN 10: 0446694665
ISBN 13: 9780446694667
Used
Softcover
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Condition: good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy. Seller Inventory # GWV.0446694665.G
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The New Successful Large Account Management: Maintaining and Growing Your Most Important Assets -- Your Customers
Published by
Grand Central Publishing (edition Revised), 2005
ISBN 10: 0446694665
ISBN 13: 9780446694667
Used
Paperback
Seller: BooksRun, Philadelphia, PA, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Fair. Revised. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way. Seller Inventory # 0446694665-7-1
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The New Successful Large Account Management: Maintaining and Growing Your Most Important Assets -- Your Customers
Published by
Grand Central Publishing (edition Revised), 2005
ISBN 10: 0446694665
ISBN 13: 9780446694667
Used
Paperback
Seller: BooksRun, Philadelphia, PA, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Fair. Revised. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way. Seller Inventory # 0446694665-7-1-13